Terms & Conditions
Deposit
All bookings require a £10 non-refundable booking fee to secure your booking, this must be paid within 24 hours of booking. The amount will be deducted from the cost of the treatment.
Lateness
To ensure all clients receive a relaxed service to the highest standards possible, arrival after 15 mins of the scheduled appointment time will result in the appointment only being carried out till the booked end time and or cancelled with full payment required.
Cancellations
Please let me know as soon as possible if you cannot attend your appointment, changes made with more than 2 days’ notice can move the initial booking fee, appointments cancelled within 2 days of the appointment will lose the booking fee to cover costs incurred and a new booking fee is required to book a new appointment.
Changes
Changes to services booked must be made with 48 hours’ notice to accommodate timings, please make sure to book the correct service that you need.
Thank you to all my clients for your support and understanding.